FAQ

Honest answers.
No fine print.

Real questions men actually ask before switching to us. We answer them the way we'd want them answered if we were sitting across from you.

01

Switching from another studio

I'm with a national hair restoration company right now. Can I just switch?

Yes. We do this every week. Most men come to us already wearing a system from one of the bigger national studios — we just take over. No gap, no awkward in-between. Your first appointment with us would be a normal service visit, except we'd do the hair right and treat you like a person.

Do I have to wait until my contract with them ends?

No. You can come to us whenever you're ready. What you do with your existing contract is between you and them — many men just stop showing up and let it lapse. We don't need anything formal on your end. You sit in our chair, we take care of you.

What if I love my current stylist?

We get it. Tina has worked alongside great stylists across the industry — many of them got pushed out for the same reasons we left. If your stylist is part of why you're staying, that's a real reason. But if you're staying because you don't want to start over with someone new, give Tina a twenty-minute consultation. We're not asking you to make a decision today.

Will the transition be obvious to people around me?

No. Tina's a national award-winning stylist with 25+ years specifically in restoration. She'll match what you have now or improve on it — nobody around you should notice anything except that you might look better. Discretion is the entire point of this work, and it's one of the things we never compromise on.

02

What it's actually like

What happens at the consultation?

Twenty minutes, by video or phone — your call. Justin walks through your situation, answers anything you want to ask, and recommends the program that fits. There's no sales pitch and no obligation. If we're not the right fit, we'll say so.

How long is a typical appointment?

Plan on 90 minutes to 2 hours, depending on your service. Cleaning, custom cut, blend, style. We don't rush. We also don't make you wait in a lobby — if you're scheduled, your chair is ready.

What if I need to cancel or reschedule?

Just let us know. We're a small studio, so we appreciate notice when possible — but life happens, and we'll work with you. No fees, no penalties, no warning letters. We're trying to build a relationship, not extract a cancellation fee.

Can I bring someone with me to my consultation?

Of course. Many men bring their wife, partner, or a close friend — especially the first time. The consultation is yours. Bring whoever helps you make a good decision.

What if I've never worn a hair system before?

Then your consultation is even more important. Justin's been a client for over twenty years — he can walk you through what wearing a system actually means, how it feels, what daily life looks like, and whether it's the right call for you. There's no judgment and no pressure.

03

Programs, pricing & fees

How much does Monarch cost?

Programs run from $389 to $699 per month, depending on how many systems and visits you want in a year. There's a one-time $795 Month One Fee that covers your first custom system, your consultation, and your measurement and fitting. That's it. No hidden charges, no add-on packages, no surprise invoices. See all programs

Are there contracts?

Programs are annual, billed monthly, and renew each year. But you can cancel at any point with thirty days' written notice — no cancellation fee, no early-termination penalty. If we stop being the right fit, you stop. We'd rather earn your next month than trap you in this one.

Can I switch programs later?

Yes, anytime. Life changes. Your visit cadence can change with it. No re-enrollment, no penalty, no paperwork.

What if I need to pause for travel or a season of life?

Talk to us before you go. Program pricing is annual and billed monthly, so there will be months where a payment runs and you don't come in — that's built into every program. But if you're going to be gone a while, tell us and we'll work with you on timing.

Do you offer financing?

Not at the moment. We've kept the entry simple on purpose — the $795 Month One Fee is the only larger payment, and the monthly programs are designed to fit comfortably alongside the other things in a man's budget. If financing is a real issue for you, raise it at the consultation. We'll be honest about what we can and can't do.

What's included in the $795 Month One Fee?

Your first custom-fit hair system, your consultation, and your measurement, fitting and first styling. No upsells. No "you'll also need…"

04

The hair itself

What kind of hair do you use?

Premium-grade human hair, custom-fitted to your scalp, color-matched to what's left of your own hair. Same hair quality across every program — you don't pay more for better hair, you pay more for more frequent service.

Will it look natural?

Yes. That's the whole point. Tina's reputation is built on natural-looking results — the kind where strangers don't notice anything except that you look like a sharper version of yourself. If a system doesn't look right when she's done, she doesn't let you walk out.

Can I shower, swim, work out, sleep normally?

Yes to all of it. Modern systems are built for real life. We'll walk you through care and what to expect during your consultation — but the short version is: you live your life, we handle the maintenance.

How long does a system last?

Depends on your program and how hard you live in it. Each program includes a set number of new systems per year, and we cycle them on a schedule. You're never wearing something past its prime.

What about styling at home between visits?

You can absolutely style it yourself. Tina will teach you how, recommend the right products (we don't push our own brand — we'll tell you what works), and we're available between visits if anything's off.

05

About Monarch

Where are you located?

Shawnee, Kansas. We serve men across the entire KC Metro — Overland Park, Olathe, Lenexa, Leawood, Lee's Summit, Kansas City proper, and everywhere between. Most clients drive in once a month or less, depending on their program.

You mention faith on the site. What does that mean for me as a client?

It means we run the business with reverence — for the work, for our clients, for the team. Practically, it shapes how we treat you, how we price, how we communicate, and what shortcuts we refuse to take. You won't get a sermon when you sit in our chair. You won't get a verse on your invoice. You'll get the lived expression of a team trying to do good work because we believe it matters.

Do you serve women?

No. Monarch is built specifically for men. Women's hair restoration is a different specialty with different needs, and we'd rather do one thing exceptionally than two things adequately. We can refer you to studios who serve women if that's what you're looking for.

How long has Monarch been around?

The studio has been quietly operating for the past two years — we treated that period as a long soft launch while we built the team, refined the experience, and waited for the right moment to go public. We're new to most people, but the work isn't new. Justin and Tina between them have over forty years of experience in this industry.

Is the team really just two people?

Yes — on purpose. Justin and Tina. Small enough that you'll always know who's handling your situation. We have no plans to grow into a chain. We're trying to be the best at this in Kansas City, not the biggest. Meet the team

Something I want to ask isn't on this list.

Then ask us. Email hello@monarch.hair, call 913.326.3852, or book a consultation and we'll cover it then. There's no question we'd rather you not ask.

Got what you needed?

Then let's talk.
Twenty minutes, no pressure.

You've read enough. The next part is a conversation — and you'll know more in twenty minutes with us than you'll learn in three weeks of Googling.