Your information.
Handled with discretion.

Last updated September 10, 2026

Monarch Vitality LLC (“Monarch,” “we,” “us”) operates monarch.hair and the Monarch studio in Shawnee, Kansas. This policy explains what we collect, why, and what we do with it. We've written it in plain language on purpose.

What we collect

When you request a consultation, book an appointment, or contact us, we collect what you give us: your name, phone number, email address, ZIP code, and anything you choose to tell us about your situation. If you become a client, we also keep your service history, appointment records, measurements, and billing details needed to run your program.

Our website may collect standard technical information — browser type, pages visited, approximate location — through analytics tools. We don't use that information to identify you.

How we use it

• To respond to your consultation request and schedule your appointment
• To deliver and manage your hair program, including reminders and follow-up
• To process payments and maintain your account
• To send you information about Monarch services you've asked about or opted into

Text messages (SMS)

If you check the consent box on one of our forms, or otherwise give us permission, we may text you about your consultation, appointments, orders, and account. Some of those messages are automated. Message frequency varies. Message and data rates may apply.

You can opt out at any time by replying STOP to any message. Reply HELP for help, or contact us at hello@monarch.hair or 913.326.3852. Consent to receive text messages is not a condition of purchasing anything from Monarch.

We do not sell, rent, or share your mobile number or SMS opt-in status with third parties for their marketing purposes.

Who we share it with

We use a small number of service providers to run the business — scheduling, messaging, payment processing, and form handling. They can only use your information to provide those services to us. We don't sell your information to anyone. We may disclose information if the law requires it.

Discretion

Hair loss is a private matter, and we treat it that way. We won't identify you as a client to anyone without your permission, we don't post client photos without written consent, and we keep message previews and reminders discreet.

Your choices

You can ask us what information we hold about you, ask us to correct it, or ask us to delete it, subject to records we're required to keep. Email hello@monarch.hair.

Contact

Monarch Vitality LLC
Shawnee, Kansas
hello@monarch.hair · 913.326.3852